Your data
Privacy notice.
What data we use, why, who we share it with and how you decide about it.
Who is responsible
Viral is a service operated by NEO. NEO is responsible for the use and protection of your personal data. For any privacy matter, message us on WhatsApp from the contact section.
What data we use
- Your contact details: name, channel or creator name, email and phone/WhatsApp.
- Your orders: what you buy, when and their status.
- Payment confirmations from the payment provider, once payments are enabled. We never store card data.
- What you share for your pieces: recordings, audio, logo, links to your channels and, only with your written permission, your face and voice.
- Data from your connected channels, only for what you ask (for example, your media kit or report).
Why we use it
To prepare, deliver and bill your order. To publish or connect things only with the permissions you grant, which you can revoke at any time. To keep you posted on your order. We don’t sell your data or use it for third-party advertising.
Who we share it with
Only with those who help us make and deliver your order, and only what’s needed: payment providers, once payments are enabled; the host of this site and, if included, your site; the platforms you connect; the AI providers we use to produce images, videos, voices and text; and authorities, when the law requires it.
Your rights
You can ask at any time to access, correct or delete your data, object to its use or withdraw your consent. We answer within 20 business days.
What stays in your browser
This site saves your order in your own browser to show it on the confirmation page. We don’t use advertising cookies.
Changes to this notice
If this notice changes, we publish it on this page. Legal name and address of the data controller: to be completed before launch. Last updated: October 28, 2026.